Cupertino/New York. Apple’s iCloud Mail service experienced a widespread outage across the United States on June 25, leaving users unable to access their email accounts for several hours. Reports on DownDetector, a real-time outage tracking platform, peaked at 3:20 p.m. EDT (12:50 AM IST), highlighting the scale of the disruption.
The issue wasn’t limited to Mail alone. According to Apple’s System Status page, several iCloud-based services were also temporarily down from around 12:06 AM IST to 4:30 AM IST. Affected services included:
- iCloud Mail
- Photos
- Find My
- iCloud Account & Sign-In
- iCloud Web Apps (iCloud.com)
The Find My service, which allows users to track devices or share locations, was hit from 12:10 AM to 3:00 AM IST, leaving some users unable to locate their devices or contacts.
Apple acknowledged the issue with a brief statement for each service, stating that “some users were affected” and may have “experienced an issue” with access or functionality. However, the tech giant did not disclose the exact cause of the disruption.
Downdetector Insights
Outage reports on Downdetector.com surged starting around 1:15 AM IST, eventually peaking with 908 problem reports. The majority of users (about 50%) cited issues accessing iCloud Mail, while 26% reported server connection problems, and 24% complained of trouble syncing or accessing files.
Full Restoration Achieved
By 4:30 AM IST, Apple confirmed that all affected services had been fully restored. While the disruption was relatively short-lived, it significantly impacted users who rely on Apple’s cloud infrastructure for essential functions like email, photo backups, and device location tracking.
This is not the first instance of an iCloud disruption in 2025, raising concerns among users about the reliability of Apple’s cloud-based services, particularly during critical hours.
